‘Not an emergency? Don’t come in!’ – busy hospital trust tweets after A&E surge

Watford General Hospital
Watford General Hospital

The NHS trust behind West Herts’ three hospitals has taken to social media to help quell a post-Bank Holiday surge in people attending A&E.

The West Herts Hospitals Twitter account posted this morning: “Our A&E at Watford Hospital is very busy this morning. Pls remember A&E is for serious injuries and illnesses only [sic].”

The tweet also asked for others to retweet the message in an attempt to stem the demand for accident and emergency services today.

Chief executive of the Trust Samantha Jones also posted her views on the social network, saying: “Understandable pressures due to BH weekend. The sooner we have 7 day wrkg across health & social care services the better! [sic]”

The Trust’s medical director Dr Mike Van Der Watt said: “Bank Holidays weekends, and the immediate few days afterwards, often prove very busy for accident and emergency departments across the country.

“Whilst the level of attendances at our A&E hasn’t increased significantly, we have seen a rise in the number of sicker patients who need additional care and who need to be admitted.

“We would like to remind local people that our A&E department is for people with serious injuries and illnesses, and to encourage those with minor conditions to use other services, for instance our 24/7 urgent care centre at Hemel Hempstead Hospital and our minor injuries unit at St Albans Hospital.

“People can also call 111 for advice and support.”