Help groups get in sync for seamless support

Dacorum Synergy Team. From left, Chris Connolly, Jill Wood and Julie Ford.
Dacorum Synergy Team. From left, Chris Connolly, Jill Wood and Julie Ford.

Lottery funding has helped bring 12 advice agencies together to offer a more joined up approach to giving people help and support.

Synergy Dacorum – led by Dacorum District Citizens Advice Bureau and funded by the Big Lottery – has been developed for those who need help in a wide range of areas including benefits, debt, housing, relationship issues or addiction problems.

Launched this month, the advice bureau acts as the lead and aims to create a seamless referral system between advice organisations.

This will ensure that individuals are referred to the right support agency more quickly and will help avoid duplication and unnecessary stress.

Dacorum district CAB boss Victoria MacGregor said: “Our key objective with Synergy Dacorum is to bring together specialists in the many advice agencies within our area and offer joined up support to local people for the issues they face. A key goal for all the partners in this project is that the more vulnerable members of our community should be able to access all of the advice services they need more easily, and without having to repeat their story over and over. This seamless interagency support should also mean that people stick with the process and actually achieve a better outcome more quickly.”

Along with the CAB the Synergy Dacorum partners are; Carers in Hertfordshire, Dacorum Community Trust, DENS, Volunteer Centre Dacorum, Relate Dacorum, Three Rivers and Watford, Druglink, Age UK Dacorum, Dacorum Local Partnership of Schools, Community Action Dacourm, Mediation Hertfordshire, Herts Mind Network and Dacorum Borough Council.

Dacorum District CAB has offices in Hillfield Road, Hemel Hempstead, and Berhamsted’s Civic Centre in High Street and aims to offer people help with whatever problems they may face

Last year the charity helped almost 5,000 people deal with 19,000 separate problems.

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