HERTS Police is holding a series of focus group events to get feedback from victims of crime.
Officials claim satisfaction with the force ranks at more than 84 per cent in Herts.
But inspector Bob McGowan, from its community engagement department, said there’s always room for improvement.
Victims of crime will be invited to focus group sessions during the next few weeks, where they will be asked what they expect from the police and to share past experiences of the force.
Mr McGowan said: “We are a service for the public so it is essential that we listen to their needs to provide the right advice, information and support at what can be a very difficult time.”
Victims can give honest, anonymous feedback and tell police what they want from them during the invitation-only sessions.
You can also give your views by logging onto www.herts.police.uk/about/generalfeedback.php or writing to Inspector Bob McGowan, Community Engagement, Herts Constabulary, Headquarters, Stanborough Road, Welwyn Garden City, Herts, AL8 6XF.
The deadline for responses is Friday, March 11.